Faktor-Faktor yang Mempengaruhi Kepuasan Pengguna Sistem Informasi (Studi pada Aparat Pemerintah Daerah Kabupaten Sragen)

Abstract

This research is testing influence perceived important of system, perceived quality of information and perceived system quality on satisfaction of information system user.

Population in this research is officer of local government of regency Sragen, sample consist of all finance officer. Sample were taken by purposive sampling method. Analyze the data use multiple regression with previously conduct the test of validity and reliability, test the classic assumption and test of normality.

Result of this research indicates: 1) perceived important of system have an effect on satisfaction of information system user. This matter is visible from coefficient regression equal to 0.250 with the p value equal to 0.001. 2) perceived of information quality have an effect on satisfaction of information system user. This matter is visible from coefficient regression equal to 0.173 with the p value equal to 0.000. 3) perceived of system quality do not have an effect to satisfaction of information system user. This matter is visible from coefficient regression equal to 0.089 with the p value equal to 0.142.